Refund policy

When exercising your right of withdrawal:

Attach the return form that comes in the package filled in together with the goods you are returning and tape the enclosed return slip to the package.

We will refund the amount you paid for the goods after deducting our shipping costs of SEK 49 for the return, this only applies within Sweden. If the package is sent within the EU, you are responsible for the return cost.

Attach the return form that comes in the package filled in together with the goods you are returning and tape the enclosed return slip to the package (If you ship from Sweden).

You should return the products to us immediately and at the latest within the statutory 14 days after the cancellation notice.

You are responsible for the condition of the products upon return, the products should therefore be sent well packaged and in their original packaging.
From the refund amount, we reserve the right to deduct an amount corresponding to the reduction in value compared to the product's original value in the case of a used or damaged product.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.